To assure continued high quality service for our clients, SPExpress maintains a strong internal, on-site IT Team, with programmers and developers who understand the complexities of the fulfillment industry. SPExpress uses a best-of-breed Order Management System (OMS) along with a separate, but fully integrated, state-of the-art Warehouse Management System (WMS), as well as our own proprietary hardware and software infrastructure. Having our own IT systems and personnel assures rapid scalability for our clients , 99.9% uptime, mitigates risk and extends processing capabilities and more efficient workflow options for our clients. Our systems interface easily with all client systems and vendor processing partners.
- Best-of-breed Tier 1 Warehouse Management and Order Management Systems
- Fully integrated Order Management System
- Expertise in integration and implementation
- Easy-access, on-line, real-time reports
About our Technology
Zethcon Synapse Warehouse Management System (WMS) - Zethcon Synapse™ is a particularly effective solution for 3PLs. With Synapse, SPExpress can readily process multiple warehouses and multiple customers, all with different processing requirements, using the same database and software. Our Synapse system enables SPExpress to provide our clients with the efficiency of system directed tasks, the inherent error reduction of Radio Frequency, as well as automatic error detection, the streamlining of EDI, and innovative web access. With our unique, native billing and costing functionality, and automatic data collection, SPExpress is able to manage costs with precision.
OrderLogix Order Management System (OMS) - OrderLogix™ is the very latest order management platform, which allows SPExpress to provide operational, supply chain information with greater data visibility and granularity for our clients. SPExpress’s IT team is able to customize a powerful, scalable and integration-ready OMS for a broad range of direct response, e-commerce and multi-channel retail sales needs. The company is able to provide our clients with straightforward, intuitive and easy-to-use order management tools that make them more efficient. SPExpress’s OMS system enables our clients to make decisions quickly and helps them to rapidly respond to changes in the market. SPExpress has used our OMS solution to implement many complex continuity and auto-ship programs, as well as billing programs and retail EDI processes.
SPExpress’s OMS and WMS systems are fully integrated and provide our clients with full visual – real-time views of every data point and transaction through complete connectivity to many remote client systems and users. The company’s robust OMS and WMS are fully accessible to clients, 24/7, so they can have an instant connectivity to view orders, transactions, inventory status, receipts, and shipments. SPExpress’s systems also enable customer service and consumer self-management with a powerful feature based web portal.