SPExpress is highly skilled in servicing the needs of the Direct Response (DR) industry, including Direct Response Television (DRTV) and Direct Response Radio. Our strategically located facilities give us the ability to quickly and cost-effectively manage the inbound flow of products made overseas, as well as domestically manufactured product. In addition, our processes are specifically designed to enable our clients to concentrate their efforts on product development and marketing while not having to worry about the day-to-day task of getting their products delivered to their end-consumers and retailers.
In the Direct Response world, every dollar saved on distribution is a dollar that can be focused on increased media or advertising buy, so we offer cost saving delivery options for our clients and dedicate our efforts on providing the most cost effective distribution solutions possible.
We also realize that an effective Direct Response campaign often times requires supporting both Direct-to-Consumer and Retail channels at the same time and our services are specifically designed with these requirements in mind.
With a comprehensive suite of solutions, SPE can meet all your requirements for Direct Response distribution.
Our capabilities and services include:
- Secure Product Storage & Warehousing.
- Inventory Management.
- Multi-source Order Entry & Processing (Electronic & Manual).
- Payment Processing.
- Credit card, e-check, mail-order.
- Continuity & Auto-ship Management.
- Installment Payments.
- Product Pick & Pack.
- Product Kitting.
- Literature Fulfillment.
- Customer Service/Support – Contact Management – Inbound & Outbound.
- E-Commerce Support.
- Parcel Consolidation Services for Cost Saving end-consumer delivery.
- Access to all Integrated Carriers.
- Customization.
- Special Handling.
- Quality Assurance & Product re-work.
- Returns Processing.
- Full Suite of Management Reports with Secure Online Access.
- Secure Online Access to Inventory, Order History, Shipment Status, etc.
- Retail Distribution with EDI Management Capabilities and Extensive Experience with Retailer Routing Guides and Processes.
If you are a direct response or DRTV company and are interested in learning more about how we may be of service to you, please contact us at info@spexpress.com or 866-SPE-SEND (866-773-7363).