Business History and Experience

“SPExpress has provided me with outstanding service and support over the past several years. They are highly responsive and accommodating to a customer’s needs and flexible in their approach to solving problems. They have a very good understanding of the direct selling industry and our business and realize the importance of very timely and highly accurate order fulfillment. As a result of their providing us with same day order filling and rapid and very creative shipping programs, we have been able to greatly reduce our cancellations and returns. Credit card issues have been minimized and our customers are very happy with the service they receive from SPExpress. All-in-all, I have been very pleased with the service and support provided by SPExpress and would heartily endorse them for others considering a third party logistics provider.”

"The textile industry is very antiquated and filled with manual processes around every corner. SP Express worked tirelessly with us to automate our entire fulfillment and warehousing operation. We have been able to better isolate and control costs while decreasing our order-turn time and significantly increasing our customer service levels. Our service-level targets are rarely if ever missed and having SP Express as a partner allows me to focus my attention on other areas of our business. I was so pleased with the results, that we are now including our domestic & international freight for a complete, end-to-end supply chain solution. The entire company from top management down has far exceeded my expectations and continues to do so on a daily basis."

"Shipping items such as solar panels and parts can be a demanding and tedious endeavor, so having SPExpress there to take the guess-work out of it is invaluable. Our product is a high quality and highly engineered one that has special logistical needs and requirements. The team at SPExpress has taken the time to learn our business and understand our logistical needs and they have demonstrated flexibility and innovation in developing creative solutions to meet our needs. I look forward to expanding our relationship with them as our company continues to grow. I know I can count on SPExpress as a partner to be right there with us along the way."

“For several years, the Muscular Dystrophy Association (MDA) has relied on SPExpress to transport one-of-a-kind works from the MDA Art Collection to museums, galleries and other exhibit venues nationwide. Their care in packaging, handling and delivery of these irreplaceable masterpieces has been above and beyond our expectations. SPExpress provides a quality, first-class service and their employees demonstrate a high degree of professionalism and integrity.”

Attention to Detail, Immaculate Warehouse and a Great Relationship

"SPExpress provides top-notch service and care to our account. Robert and his team are engaged in our operation and they have truly become a partner with us. My account manager anticipates most problems and, if problems do arise, resolves them quickly and effectively. She can always be reached by phone, and responds to messages and e-mails within an hour. I would STRONGLY recommend SPExpress."

"In our line of business, the customer comes first. SPExpress not only handles all of our logistical needs, but they offer customized reports that keep our customers and our company happy. Customers can quickly locate their products en route as well as talking to a fulfillment expert at SPExpress in regards to any question they may have. The customized reports offer our company extensive knowledge of all business transactions, a benefit we are able to pass on to our customers when they have inquiries. These processes, along with their professional level service and accurate fulfillment practices, have lead to a very prosperous partnership over the last few years."