Effective account management is the cornerstone of the relationship with our clients. It might surprise you, but our Client Services Managers haven’t always worked in fulfillment. Some have been marketing managers, customer service specialists, worked in creative agencies, managed exhibitions and sold advertising. Because they understand how a broad range of businesses work and have faced many of the day-to-day challenges you face, they’re in a great position to support you and your business.
The team is made up of an Operations Engineer, Distribution Department Head, IT Department Head, Implementation Manager and an Account Manager. This process ensures a coordinated, timely, accurate and successful client experience.
For most of our clients, the Account Management team are often the only people you might see. That’s why it’s vital that we build effective and supportive relationships that add value to your business. At SPExpress, we make it our job to understand your business from the inside out. You’ll find that we’ve got lots of bright ideas too, helping you to solve recurring problems and streamline your fulfillment function. Our clients have discovered that we bring clarity and suggest new solutions that could save you time and money. And with years of experience gained working across a broad range of industries, there aren’t many challenges we haven’t overcome.